🚀 Free delivery on orders above ₹1000     ⚡ Same-Day Eligible in Zone 1 (before 12 PM)     🎉 5+ Orders Delivered     🛍️ 21+ Products to Shop     💳 Secure Online Payments     📦 Easy Returns    

Policies

Delivery, Returns, Refunds & Exchange

🚚 Delivery Policy ↩️ Return Policy 💰 Refund Policy 🔄 Exchange Policy

Refund Policy

Once a return is approved and the product is received, refunds are processed as follows.

⚡ Zone 1 — Local Delivery

Online Payment (Razorpay)

✅ Same Day UPI Refund to original payment method

Refund initiated within 1 hour of approval. Bank processing: instant to 3 business days.

COD Orders

✅ UPI or Bank Transfer within 24 Hours

Please provide your UPI ID or bank details when submitting the return request.

📦 Zone 2 — Courier Delivery

Online Payment (Razorpay)

✅ Refund to original payment method within 2–5 business days

After product is received and verified by our team.

COD Orders

✅ NEFT/UPI within 3–5 business days

Non-Refundable Situations:

  • • Products returned outside the eligible window
  • • Products damaged by customer misuse
  • • Products with missing tags, packaging, or accessories
  • • Cosmetics (unless damaged/defective)
  • • Stationery items (unless wrong or damaged delivery)